Last updated: 1st January 2026

Tivra Digital (“we”, “our”, “us”) is a digital marketing agency operating in the United Kingdom and serving clients across the UK and Europe. We are committed to protecting your privacy and handling your personal data transparently and securely, in accordance with the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following information:

• Personal details such as name, email address, phone number, and business name
• Information submitted through contact forms
• Website usage data (IP address, browser type, pages visited)
• Communication records between you and Tivra Digital

We only collect data that is necessary to provide our services or respond to enquiries.

2. How We Use Your Information

We use your information to:

• Respond to enquiries and contact requests
• Provide and manage our services
• Improve website performance and user experience
• Send service-related communications
• Meet legal and regulatory obligations

We do not sell or rent your personal data to third parties.

3. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent (when you submit a form)
• Legitimate interest (to operate and improve our business)
• Contractual necessity (to deliver agreed services)
• Legal obligation (where required by law)

4. Data Sharing

We may share data with trusted service providers (such as hosting, analytics, or CRM tools) strictly for business operations. All third parties are required to comply with data protection regulations.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Complain with the UK Information Commissioner’s Office (ICO)

7. Cookies Policy

Our website uses cookies to enhance user experience and analyse performance.

Types of Cookies We Use

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our site
• Performance cookies: Improve speed and usability

You can control or disable cookies through your browser settings. Continued use of our website indicates consent to our cookie use.

8. Contact Information

If you have questions about this policy, please get in touch with us via our website contact form.